FAQs

I'm using the Ant Blocker, but I still get ants in my pet's food?
How often do I need to put water in the reservior?
How do I clean the Ant Blocker
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I'm using the Ant Blocker, but I still get ants in my pet's food?

The Ant Blocker is 100% effective in preventing ants from reaching your pet's food bowl when used in accordance with manufacturer's instructions. Check to see if you have placed the Ant Blocker too close to any trees, chairs, bushes, poles, against your pet's house or kennel or other items that ants can use to form a "bridge" to the top of the tray. Check the water level in the water reservior (you must fill the reservoir before using, capacity is 8 cups). Also check for any debris that may have found its way into the reservior that ants can use to navigate across the moat.
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How often do I need to put water in the reservior?

This will depend on the climate where you live. The initial filling should be 8 cups. The capacity of the water reservior is 8 cups. We recommend keeping it at least half full to be 100% effective (4 cups). You should check the water reservior at least once a week, or more when the climate is very hot, as evaporation will occur.
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How do I clean the Ant Blocker?

The Ant Blocker is very durable and is dishwasher safe. You can also clean the Ant Blocker with a mild solution of soap and water. Be sure to rinse it thoroughly, so your pet does not accidentally ingest soap residue.
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